The Construction Skills Certification Scheme (CSCS) is set to launch an updated online service aimed at speeding up the CSCS card application process.
For more than 20 years, CSCS’s application processing and contact centre services have been delivered under contract by the Construction Industry Training Board (CITB). In late 2017, CITB formally notified CSCS of their intention to withdraw from delivering the service. Since then, CSCS has updated its service, moving the majority of applications online and improving the existing telephone and paper-based application processes.
Graham Wren, chief executive at CSCS, said: “I am delighted to announce that the new service will go live by the end of 2019. This new and exciting development includes the introduction of online applications and the ability to send an electronic version of the CSCS card directly to your mobile phone.
“Buying services online is quickly becoming the norm. Introduction of the new service will remove much of the complexity surrounding the existing application process and demonstrate CSCS’s commitment to delivering a first-class service to the 1.5 million card holders and their employers in the UK construction industry.”
The CSCS scheme will continue to operate as normal while the process of developing the new service takes place. Further details about CSCS’s plans to introduce an online application service can be found here.
Source: CSCS and Construction Manager