Call Center Representative Job at Dexian, Plano, TX

dVFUY0l3b1BvSERSTHB5Q2VYNEErUW1FREE9PQ==
  • Dexian
  • Plano, TX

Job Description

Job Description:

In this position you will be a resource in part of a complete call center buildout.

This resource will be part of the "call center for patient services". Patients call in when having first level troubleshooting issues with their devices-- including mobile app support/ Bluetooth issues... etc. The resource will be responsible for answering these calls and finding resolution for the patients or escalating the call to the appropriate party.

Experience:

Required:

  • Strong communication skills-interpersonal, verbal, and written.
  • 2-5 years required experience in a call center, customer service in a medical field, or technical support role
  • Proficient with computers and common Microsoft applications.
  • Critical thinking/judgment and effective problem resolution

Preferred:

  • Sleep study and sleep apnea background or knowledge
  • Multi-tasking skills with proven results.
  • Basic knowledge of medical device industry and specifically, Inspire technology, sleep apnea, sleep studies, and upper airway stimulation therapy.

Job Tags

Similar Jobs

Optimum Furniture & Millwork

Millwork Estimator Job at Optimum Furniture & Millwork

 ...Optimum Furniture and Millwork is a quickly expanding commercial millwork firm. We've got a great core group of office employees with an amazing work culture, and we're looking for someone to join our team as a full-time Estimator. We are seeking a detail-oriented and... 

The LiRo Group

Associate Vice President/ Lead Structural Engineer Job at The LiRo Group

 ...and project management skills onprojects that range from small renovations to large scale new construction; Mentor, train, and develop junior engineering staff; Lead in the preparation of technical proposals in the pursuit of new work; Attend local industry and... 

Fresh Thyme Farmers Markets

Meat Cutter Job at Fresh Thyme Farmers Markets

 ...in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2002 - yours should be no different!The Meat Cutter is responsible for keeping store meat cases stocked and clean during business hours. They are required to assist customers as... 

Confidential Posting

Warehouse Manager Job at Confidential Posting

 ...Warehouse Manager Location: Moselle, MS Employment Type : Full-Time Position Overview: A leading manufacturing and distribution organization is seeking a Warehouse Manager to oversee and optimize all warehouse operations, including shipping, receiving, inventory... 

Hamilton Staffing Solutions, Inc

CT Tech Job at Hamilton Staffing Solutions, Inc

We are looking for 3 CT Technologists for our client facility in Philadelphia, PA. Pay range is $68-72.80 per hour Hours are M-F 0800 - 1630 ASAP Start Temporary contract for 12-weeks Travel package also available at $3100 per week on 40-hours. What you...