Customer Experience Rep Job at Ultimate Staffing, Saint Louis, MO

c3dMY0xRSVBwM2JWSlpHR2NYUUsvUXVPQ0E9PQ==
  • Ultimate Staffing
  • Saint Louis, MO

Job Description

Customer Experience Specialist

Onsite St. Louis, MO | $23/hr

Join our Consumer Direct Lending team as a Customer Experience Specialist in a fast-paced call center environment. You'll guide customers through the loan process after their licensed discussion with a loan officer.

Responsibilities:

  • Handle high-volume inbound calls, texts, emails, and chats
  • Perform data entry and validation
  • Collaborate with departments to resolve issues
  • Deliver exceptional customer service

Requirements:

  • 12+ months mortgage/financial services experience OR 2+ years in a high-volume financial call center
  • Strong communication and problem-solving skills
  • Computer proficiency (Microsoft, Google)
  • Plus: Bilingual Spanish, mortgage regulation knowledge

Apply today and help us create an outstanding customer experience!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area,

Similar Jobs

Omni Inventive Care

Substitute Care Specialist - Case Manager Job at Omni Inventive Care

 ...Omni Inventive Care is a non-profit agency specializing in community services. We have an opening for a Substitute Care (Sub Care) Specialist, working with individuals and families that are providing care to children and adults with developmental and/or intellectual... 

Guthrie

Clinical Nurse Educator - Nursing Unit - LDRP - Part Time Job at Guthrie

 ...ACLS, PALS, etc.). Maintains competence at the expert level in clinical practice. Flexibility in scheduling is required for meeting the...  ...Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the... 

Solina

Plant Manager Job at Solina

 ...food manufacturers, where our commitment lies in providing exceptional flavor solutions tailored to their unique needs.The Plant Manager is responsible for planning, leading, guiding, directing, and managing a dry seasoning and coating operation site consistent with... 

ColumbiaCare Services

Mental Health Associate - 5259 Job at ColumbiaCare Services

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: ~ Affordable Medical/Dental/Vision plans ~ Flexible Spending Account ~ Generous Paid Time Off ~ Whole Health & Wellness Reimbursement...

Remington 1816

Marketing Manager Job at Remington 1816

 ...The Kinetic Group is a world leader in the design, manufacturing, and distribution of small caliber ammunition under the iconic brands...  ...portfolio of companies in the defense, security, automotive, aerospace and rail industries. The Marketing Manager will deliver...