Job Description

Customer Service Representative

Job Type: Full-time

Location: Coppell, Texas

Work Location: In person

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

As a Customer Service Representative, you will be the friendly, professional voice helping customers via phone and email, managing questions, orders, and requests, and assisting customers with website navigation. You will help ensure every interaction leaves customers feeling valued. This is a service-focused role, not a sales position.

What You Will Do

• Provide outstanding customer service via phone and email, answering questions, requests, and order inquiries.
• Assist customers with website navigation, helping them find products.
• Solve problems and deliver solutions that leave customers satisfied.
• Manage customer information accurately and efficiently.
• Collaborate with team members and leadership to improve processes and the overall customer experience.
• Contribute to a positive, innovative, and respectful workplace culture.

Who We Are Looking For

• At least 2 year of experience in retail, restaurant, or another customer-facing role.
• A positive, proactive, and solutions-oriented attitude.
• Strong communication, multitasking, and problem-solving skills.
• Comfortable conducting business via phone, email, and website support.
• Professionalism and sound judgment.

Why You Will Love This Role

• Be part of a fast growing, innovative company where your contributions matter.
• Turn your customer-facing experience into a career, not just a paycheck.
• Work in a supportive team environment that values effort, collaboration, and growth.

If interested, please submit resume or call (972) 546-3606 for immediate assistance.

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