Job Description
Location: Golden Office CO Job Req ID: 14479
Join Our Amazing Team And Contribute As a Dispatcher I
About The Role The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers. This role will also be responsible for helping and supporting our shipping department as needed.
What You’ll Accomplish - Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
- Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.
- Ensure customers understand all relevant company policies including will calls, additional products ordered and driver responsibilities.
- Inform customers of warnings concerning product hazards, load limits, vehicle weights and limitations.
- Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout the day.
- Review next day orders to ensure they are correctly mapped, have accurate travel times, address and delivery instructions.
- Will be required to train and help in our shipping operation as needed.
- Including but not limited to sending trucks to orders as needed using Command and Command Track.
- Will be required to help facilitate scheduling for the following day. Including but not limited to: Evaluating next days business and making proper adjustments to ensure success on behalf of our customers and company.
- Ensuring that plants are in capacity and able to deliver concrete successfully on a daily basis.
- Schedule and optimize trucks and fleet for the following day ensuring successful and safe deliveries for our customers and company.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
What We’re Looking For - Required Education: High School diploma/GED
- Required Work Experience: 3-5 years
- Required Computer and Software Skills: Basic experience using computers and software.
- Experience using dispatch and trucking software preferred.
- Required Technical Skills: Must have refined computer skills including the use of Microsoft Word, Excel, PowerPoint and the internet.
Additional Requirements - Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
What We Offer - Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs); Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
Accepting applicants until 10/15/25
HR Contact: Katherine Therese HENNESSY
Job Tags
Work experience placement, Work at office, Flexible hours,