Job Description

Brian Christopher (@BCSlots) is the award-winning casino gaming content creator, with a thriving social community of 2 Million subscribers and over 50 Million monthly views. His professional content production & marketing firm, BC Ventures is seeking a talented and dedicated Online Shop Coordinator to join our team in Palm Springs, CA. This position is part time, every Monday from 8:30am to 5pm, every Wednesday from 8:30am to 12:30pm, and every Friday from 8:30am to 5pm - with potential for flexibility.

As Online Shop Coordinator, your primary responsibility will be to fulfill our merch strategy, to engage and delight an avid community of fans through our sought-after collections on CasinoSwag.com. Reporting to the Vice President of Product Development, this role will deliver all aspects of running our online shop from hands-on production, to product listings, inventory management, shipping and receiving.

Key Responsibilities

• Manage all inventory online as well as in physical stock room.
• Identify re-stocking needs, and coordinate timely supply orders with management.
• Receive all packages and verify for correct quantities and damages, if any.
• Execute top quality printing of made-to-order apparel in house, by operating automated heat press to create custom t-shirts, hoodies, totes, hats and other apparel.
• Create and maintain product listings in our shop management system, including accurate naming, description, pricing, shipping details, special promotions, and inventory control.
• Work with team to capture and edit product photos to make them live in our online shop.
• Process all online orders, prepare and package items for shipping, with meticulous attention to detail to ensure fast & seamless delivery, and a premium product presentation.
• Do quality control to ensure the highest quality product is being processed and shipped.
• Handle all customer service inquiries regarding lost or mis-shipped items, and liaise with shipping companies to initiate and complete any necessary claims to recover packages.
• Come up with sales and promotion ideas to help drive shop revenue.
• Adjust and rearrange products in our shop management system to prioritize items on sale or special features and promotions.
• Act as the company’s overall shipping & receiving go-to, ensuring support for both external and internal customers on all our mail room needs.
• Interface with our select casino partners in placing and fulfilling their large merchandise orders, with the goal of growing this strategic segment of our business.
• Prepare and package all merchandise items for our events, and process respective orders to ensure all items are pulled from inventory.
• Prepare and mail out monthly and quarterly gifts of recognition to our fan club members worldwide.

Key Qualifications

• Professional experience in e-commerce and/or shipping and receiving.
• Working knowledge of merchandising tools from online shopping platforms, such as Shopify, desired.
• Knowledge of photo editing software (e.g. Adobe Photoshop) a plus.
• Attention to detail and task completion, particularly for processing orders methodically on a daily basis.
• Capability for speed and accuracy at the same time, with the ability to turn around high volumes (of orders) in a timely manner.
• Both mental and physical agility, as this role requires manual lifting and handling.
• Impeccable communication skills, a team player attitude, proactive at reporting results and any issues to management.
• Manual product packaging skills, with the ability to reproduce a given look consistently.
• Passion to build lasting, emotional connections between a brand and its consumers.
• Good judgment when it comes to rectifying errors and addressing shopper issues.
• Utmost work ethic, ownership, and sense of initiative that is second to none.
• Integrity and a positive, solution-driven demeanor.

BC Ventures, LLC is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

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