Job Description

Locations:

Coral Springs, FL / Alpharetta, GA / Hagerstown, MD / Milwaukee, WI

Job Description

The Salesforce Solutions Architect is responsible for designing and governing end-to-end Salesforce solutions within Corporate Systems Sales Technology. This role ensures that Salesforce capabilities - spanning Sales Cloud, Service Cloud, Experience Cloud, and Platform - are architected for scalability, security, and alignment with enterprise standards.

This architect will partner closely with other architects in Sales Tech, product owners, and development teams to deliver integrated, business-driven solutions that support strategic objectives. Success in this role requires deep technical expertise in Salesforce architecture, strong understanding of integration patterns and data governance, and the ability to translate complex technical concepts into business value. This architect also plays a key role in ensuring compliance, operational excellence, and future-ready designs that enable innovation and efficiency across the enterprise.

Key Responsibilities

• Solution Architecture
• Design and document end-to-end Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Platform) that meet business and technical requirements.
• Integration & Data
• Define integration patterns (APIs, ETL/ELT, event-driven) and ensure data governance across Salesforce and enterprise systems.
• Collaboration
• Partner with cross-functional groups and other architects, developers and administrators to ensure cohesive architecture across CRM, marketing automation, and analytics platforms.
• Governance & Compliance
• Enforce enterprise security, IAM, and development standards; maintain architecture artifacts for transparency and audit readiness.
• Business Engagement
• Translate business objectives into architecture roadmaps and influence prioritization to maximize value and minimize risk.
• Operational Excellence
• Ensure solutions meet non-functional requirements (performance, scalability, security) and support observability and resiliency.
• Mentorship
• Provide technical guidance to delivery teams and promote best practices for Salesforce development and integration.

Required Qualifications

• Minimum of 8 years of experience in enterprise solution design, with at least 5 years focused on Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, and CPQ/CLM.
• Deep knowledge of Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), Flows, security/sharing models, and declarative configuration.
• Proven experience designing and implementing integration patterns using APIs (i.e., MuleSoft), as well as hands-on data migration and batch integration (ETL/ELT) for large data volumes - e.g., orchestrating pipelines in tools such as Azure Data Factory, CData Sync, and Talend, leveraging Salesforce Bulk API/Data Loader, defining cutover and rollback plans, and implementing reconciliation, data quality, and error-handling controls.
• Strong understanding of data modeling, data governance, and compliance requirements within Salesforce and integrated systems.
• Solid grasp of identity and access management principles, SSO, and enterprise security standards.
• Ability to translate complex technical concepts into business value and influence stakeholders at multiple levels.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.

Preferred Qualifications

• Salesforce certifications such as Application Architect, System Architect, Integration Architect, Sharing & Visibility Architect, and Platform Developer II.
• Familiarity with applying artificial intelligence and machine learning capabilities within the Salesforce ecosystem and related enterprise platforms, such as leveraging predictive analytics, generative AI features, or intelligent automation to enhance business processes and user experience.
• Experience in enterprise CRM consolidation initiatives and adjacent platforms such as marketing automation systems, compensation management systems, and partner portals, including data migration and integration streams.
• Familiarity with downstream analytics and enterprise data platforms, as well as batch and streaming integration practices into centralized data ecosystems.
• Demonstrated alignment to enterprise delivery standards and release/change management practices within a regulated environment.
• Supervisory responsibilities may include providing technical guidance, mentoring team members, and supporting professional growth, even if the role does not have direct people management accountability.

This is an excellent opportunity for someone who is looking to gain valuable experience in a fast-paced and dynamic sales technology environment. If you are a highly motivated individual with a passion for technology and a desire to grow your skills, we encourage you to apply for this position.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

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