Job Description

Role and Responsibilities

The Technical Training Specialist (TTS) is responsible for providing operational support for the Technical Training Department. The TTS position is a gateway position to become a Subaru Technical Training Instructor in which professional development training will be offered by SDC. The candidate should have the desire, motivation, and base skillset to become a Technical Training Instructor.

Responsibilities

• Prepare the technical training center for daily operation.
• Manages and tracks the Technical Training Department Objectives.
• Creates and provides regular reporting on the SDC retailer network’s compliance with the Subaru Technical Training Requirement, Dispatch Score, Technician Web Based Training Completion.
• Assists with the development and enhancement of Subaru’s Technical Training Curriculum.
• Is the Subject Matter Expert (SME) providing continuous support and training on the functions of the Subaru Technical Training Learning Management System (LMS) utilized by SDC and its Retailer Network both virtually and in person.
• Assists in managing the Technical Training Department vehicle fleet, literature, tool, and training aid inventory including making or arranging the necessary repairs to ensure the proper functionality of all equipment.

Skills/Qualifications

• Experience in Automotive Technology, Education, or related fields.
• Minimum 2 years automotive experience in retail or manufacturer-based repair/technical services.
• Proficient knowledge of Microsoft 365 applications.
• Aptitude to obtain Section 609 Certification, Automotive Service Excellence (ASE) A1-A8, L1, L3, L4 certifications, as well as Subaru Fully Trained Technician Status within 24 months.
• Ability to learn multiple teaching techniques and develop strong presentation and facilitation skills.
• Detail-oriented and organized, able to multi-task in a fast-paced environment.
• Excellent oral communication skills to interact with diverse internal and external groups.
• Valid Driver’s License

Physical Demands/Travel Considerations

• This position requires flexibility to travel at times throughout the year when needed.
• Overnights and flying to destinations are expected throughout the year periodically.
• May be required to lift moderate to heavy automotive parts and equipment.
• Prolonged standing and bending while performing tasks similar to an automotive technician.
• Reimbursement of Approved Business Expenses.

SDC is an Equal Opportunity Employer

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