Job Description

About Symphony Homes

Symphony Homes has been building dream homes in Utah for over 35 years. We focus on building in the best locations along the Wasatch Front, with a strong emphasis on delivering industry-leading customer experience. We have built a reputation in the market for both the high quality and the beauty of the homes and communities we create. Over the years, we have won multiple awards for our design innovation. The Symphony team is critical to our success, and we strive to live the purpose and values that our founders have instilled in the company since 1988. Symphony Homes believes in fostering an exceptional work environment where each employee is empowered to be their best.

Our Purpose

Symphony Homes’ purpose is to enrich the lives of our customers and employees by building enduring homes and beautiful neighborhoods. Core Values: · Customer Focus · Teamwork · Communication · Discipline · Integrity · Attitude

THE ROLE

Job Overview

This role will be responsible for delivering an industry-leading customer experience for Symphony Homes Customers, with a strong emphasis on initial encounters and fostering customers through their onsite visit. The ideal candidate will have an approachable and friendly demeanor and accurately articulate and represent Symphony Homes. This role will include spending time in our model homes spanning between Davis, Salt Lake and Utah Counties. Typical model home hours are Monday, Tuesday, Thursday, Friday 12:00 PM – 6:00 PM and Saturdays 11:00 AM – 5:00 PM. Please note that this is not a sales agent role for Symphony Homes.

Primary Responsibilities

• Open and staff assigned model homes on time and during full model hours
• Provide basic information on Symphony Homes
• Gather information of prospective customers and visitors for Symphony Homes sales agents to follow-up with
• Turn on all lights and lamps
• Put out “model open” signage, A-frames, directionals and balloons
• Collect model home signage and turn off all lights and lamps at the end of the day
• Secure and lock model home at the end of the day
• Report when model home items are running low (marketing materials, cleaning supplies, printer ink, water bottles, helium, balloons, etc.)
• Check model, community and model grounds for cleanliness and collect any debris and report any problems
• Business casual attire

Qualifications

• Utah real estate license
• Excellent communication skills
• Outstanding customer experience skills
• Extremely comfortable with in-person communication and interaction
• Strong attention to detail and effective time management
• Self-motivated with the ability to work independently
• Ability to interface regularly with customers
• High school diploma or equivalent
• Driver’s license and ability to drive to various job sites
• Strong computer skills including Microsoft Excel, Outlook, and Word

Time Requirements, Compensation and Location

Part-time position with hourly pay of $20 - $22 an hour DOE. Coverage primarily in our model homes in Utah and Salt Lake Counties.

Symphony Homes is an equal-opportunity employer. All employment decisions will be made without regard to age, race, religion, color, national origin, sexual orientation, gender, gender identity or expression, marital status, disability, or any characteristic protected by law. 

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